Category Archives: business

Misc. but important updates!

It’s been awfully silent around here for the last week…and for good reasons! It’s been a whirlwind of a week as my husband and I have been packing up and preparing to move into our new house! Our hardwood floors were re-surfaced, which means lots and lots of cleaning to be done, because there is a thick coat of sawdust on everything! We couldn’t be more thrilled with our lovely new house and can’t wait to move in this weekend!

In other news, this Saturday is the Briarcliff Bridal show! It’s been a true delight to have an office space in the Briarcliff Village, and on Saturday they will be hosting their very own bridal show. This is not your typical talk-to-hundreds-of-vendors sort of bridal show, where brides are left feeling completely overwhelmed. Instead, there are a handful of Briarcliff wedding vendors ready to get to know brides one on one all day! This is a perfect time to come ask all sorts of wedding questions, get a feel for the latest wedding trends, and sign up for these fabulous prizes:

  • $500 gift certificate to the Gown Gallery
  • $500 gift certificate to Briarcliff Village
  • Free engagement photo session with Allison Marie
  • Free wedding hair and makeup with Eclektica Salon
  • $1000 gift certificate to Burleson Orthedontics
  • Free Day of Serenity at the Spa
  • Free men’s wedding band from the Scott Kay Cobalt Collection from Tivol
  • One night stay valued up to $200 at the Main Street Inn Bed and Breakfast in Historic Downtown Parkville courtesy Farmers Insurance-The Bower Group
Registration begins at 10am at Latte Land on Saturday. I hope to see you there!

Another exciting thing I am eager to write more about is my new volunteer program with Girls on the Run! The season begins on Monday, and I will share more about this with you soon!

All sorts of news to share with you…this is a really FUN one! Briarcliff Village is now on Pinterest! Find all the loveliness here: http://pinterest.com/briarcliff/

Here is a sneak peak of some pretties I found as inspiration for our guest bedroom!:)

All for now! I hope to be back in regular action soon!

Exceptional Customer Service

As a business owner, I am constantly thinking about how I can serve my clients better, and how to make their experience with me as their wedding photographer the most positive, memorable one possible. I believe it comes down to over-delivering; whether it’s taking them out to dinner to help celebrate their engagement, providing them with their images before I promised them to be done, small (but meaningful) and spontaneous gifts throughout their wedding planning months, etc. Everything that I can do for my clients that is unexpected throughout their experience with me will be extremely valuable in establishing and building up our relationship.

I write about this today because I had a really great above-and-beyond experience this past week that reminds me how important it is to let my clients know that I genuinely care about them. Last week I decided I needed a hair cut (because it had been a whopping 6 months since my last cut!!), and I decided to try out a salon near my home because the gal I typically go to is usually booked a couple weeks in advance. I called and made an appointment for 2 hours later that afternoon. I was greeted with upbeat smiles, and after meeting my hairstylist and discussing how I would like my hair trimmed, I was directed to put on a robe (a luxurious one!) and then head over to the sinks to get my hair washed. My stylist proceeded to give me the most relaxing, rejuvenating scalp massage!

She cut my hair with precision and made sure it looked just right. And before I left, she made sure I was confident with the different styling options for my new ‘do.

A great experience, right? Yes, but it didn’t stop there!

Yesterday, my stylist called me to ask how I’ve been enjoying my new cut. She asked about styling, to make sure it was easy to style and that I loved how it looked. She also asked if I have any questions or need help with anything. In my many years of going to all different salons in the different states I’ve lived, I have NEVER received a call like this! When the conversation ended, I felt geniunely taken care of, and guess what that means for me in the future? I will be heading to that salon to have that stylist cut or color my hair when I need it next!

Loyalty here I come because I was given above-and-beyond, exceptional service!

 

Briarcliff Office Space

For those of you who have asked, here are photos of my new space in Briarcliff Village! (read more about it here)

This will be where I will do the bulk of my wedding editing, and I love how much wall space I have to hang prints!

The photo below is a view of the room where I now meet with clients. Don’t you just love that teal hutch, paired with the chandeliers?!
A couple details from my space:
And a few photos of Shana’s gorgeous shop! She is a brilliant arranger of beautiful things, and when I step in there this month, I can’t help but be in a cheery Christmas mood!:)
To-Die-For!!
So there you have it! If you’d like to swing by and say hello, I’d love to show you the space in person; just shoot me an email or give me a call!

show hide 3 comments

Rachel Farley - December 1, 2011 - 11:31 am

You are so talented Allison!

I love the way you decorated the space. It is gorgeous! Enjoy it and I am so proud of the way that you have built up your business.

Teresa Salter - December 1, 2011 - 8:43 am

Beautiful!!!!

Heather - December 1, 2011 - 8:17 am

It is so beautiful! Congrats again! I can’t wait to see it in person sometime.